FAQs


  • What services does Southtown Tire & Auto offer?

    We provide full automotive repair and maintenance, including tires, alignments, brakes, oil changes, diagnostics, suspension, steering, batteries, and heating/AC service.

  • Do you work on all makes and models?

    Yes. We service most domestic and import cars, trucks, and SUVs.



  • Can I get same‑day service?

    Many services—like oil changes, tire installation, inspections, and  most repairs—can be completed the same day depending on the schedule.

  • How do I schedule an appointment?

    You can call or stop in.

 Tires & Alignments

  • Do you sell and install tires?

    Yes. We sell and install tires for cars, trucks, and SUVs, including mounting, balancing, rotations, and flat repair.



  • What tire brands do you carry?

    We offer Bridgestone, Firestone and a wide range of major brands to fit different budgets and driving needs.



  • Do you do wheel alignments?

    Yes. We perform professional 2‑wheel and 4‑wheel alignments using precision equipment.



  • How often should I rotate my tires?

    Most vehicles benefit from a rotation every 5,000–7,500 miles to maximize tire life and even wear.



 Repairs & Diagnostics

  • Do you repair brakes?

    Yes. We service brake pads, rotors, calipers, brake lines, and ABS systems.



  • Can you fix suspension or steering problems?

    We diagnose and repair shocks, struts, ball joints, tie rods, control arms, and other suspension components.



  • Do you work on electrical issues?

    Yes. We handle battery testing, charging system diagnostics, wiring issues, and module-related problems.



 Heating & AC

  • Do you service car air conditioning systems?

    Yes. We diagnose and repair AC systems, including leaks, compressors, condensers, and refrigerant issues (R‑134a and R‑1234yf).



  • Why is my AC blowing warm air?

    Common causes include low refrigerant, leaks, compressor failure, or electrical faults. We can test the system and identify the issue.


 Maintenance

  • Do you offer oil changes?

    Yes. We provide conventional, synthetic blend, and full synthetic oil changes with a multi‑point inspection.



  • How often should I change my oil?

    Most vehicles require oil changes every 3,000–7,500 miles, depending on driving habits and oil type.



  • Do you replace batteries?

    Yes. We test, replace, and install automotive batteries.



 Location & Policies

  • Where are you located?

    We’re in West Allis, Wisconsin, serving Milwaukee County and surrounding areas.



  • What payment methods do you accept?

    We accept major credit cards, debit cards, and other common payment options.



  • Do your repairs come with a warranty?

    Yes. Most repairs include a parts and labor warranty, and tires include manufacturer warranties.

Ensure the Continued Reliability and Performance of Your Vehicle

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